Dedicated Customer Success

Every Leanplum customer partners with a dedicated Customer Success Manager who understands the challenges specific to your app vertical. We know there’s no one-size-fits all approach to success. We work with you to establish mobile goals and customize a joint strategy that meets your KPIs.

Support at Every Step


Hands-On Sessions
Review of Variables & Events Instrumentation

Product Training
Experts in Mobile Marketing Automation

Dedicated Customer Support
Deep Understanding of Your Business Goals

Strategy & Best Practices
Fast Implementation & Onboarding Support

Our Happy Customers

Implement with Ease

We handle the hard stuff, like migrating data from another provider and helping instrument events.

Set Your KPIs

Our platform expert works with you to develop use cases personalized for your mobile strategy.

Increase ROI

Reach each milestone, from onboarding new users to maximizing conversions in and out of the app.

“I’ve had a great experience with the Leanplum Customer Success team. It was late at night and I had to create a campaign for the next day. I had questions that couldn’t wait and I sent a message to the Leanplum Customer Success team, hoping they would respond to me early in the morning. I was very surprised when I got the message back in a few minutes.”

Fabiana Azevedo, Mobile Growth Product Manager at Hotwire

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customers say about us.

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