In Compliance with Evolving Data Privacy Standards and Regulations

Assuring your multi-channel customer engagement platform is secure and in compliance

How Leanplum delivers on trust

Platform Security

Leanplum uses Google Cloud for all physical and virtual data center infrastructure. As a service built and hosted on Google Cloud, Leanplum inherits well-established infrastructure security from a globally recognized leader in technology.

Google Cloud’s Security Whitepaper

Operational Security

At Leanplum, operational security starts with safe software development processes that are based on industry best practices like two-party reviews for submitted source code, use of frameworks to avoid known attack vectors, and continuous integration to constantly close vulnerabilities. Access to platform and data are forbidden by default and require explicit permissions.

Data security

All data in transit and at rest is protected by encryption.

  • Transport Layer Security (TLS) cryptographic protocol for data moving to and from Leanplum
  • AES 256-bit encryption for stored data

Standards, regulations, and certifications

Leanplum continues to abide by Privacy Shield principles under both EU and Switzerland frameworks, while Standard Contractual Clauses in the Leanplum Data Processing Addendum provide a valid mechanism to ensure necessary protection for data transfers from EU Data Controllers. Leanplum is compliant with the EU’s General Data Protection Regulation (GDPR). Leanplum platform’s Application Programming Interfaces (APIs) originally created for GDPR to help our customers meet their obligations as Data Controllers, and our obligations as Data Processors, also help everyone to comply with requirements under the California Consumer Privacy Act (CCPA). Leanplum attained ISO 27001 certification in 2018, following a comprehensive security audit and validation of our Information Security Management System.

Privacy policy

For more information on how we work with personal information, please refer to our privacy policy.

See Leanplum In Action

Get a demo to see how the Leanplum platform can help mitigate churn, grow followers, or revenue. By using your data to understand your user’s needs, you can improve engagement by orchestrating campaigns across one, two, or more channels.

See Leanplum in action

Go. Forward.

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