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Service level agreement

This Service Level Addendum is governed by the terms of the Master Subscription Agreement entered into between the parties. The service levels provided in this SLA are provided by Leanplum only to Customer and solely with respect to the Leanplum API provided by Leanplum to Customer under the Agreement. The Service Levels are applicable to the Leanplum API and Leanplum’s Push Notification Deliverability only as stated in this SLA. Any services provided under the Agreement but not expressly covered by the Service Levels remain as set forth in and provided under the Agreement. All capitalized terms used in this SLA but not defined herein will have the definitions given in the Agreement.

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