Product Manager (End-User Experiences)

San Francisco

About the role

As the Product Manager of End-User Experiences at Leanplum, you’ll have the opportunity to redefine what’s possible in relationship marketing. The mission of the End-User Experiences team (known internally as E2) is to enable marketers to effectively reach and engage their end-users at every touchpoint. We own everything from the message composition experience on the Leanplum dashboard to ensuring users are receiving the hundreds of millions of messages Leanplum sends to users everyday, across all platforms and devices. This includes building the open-sourced SDKs that are now installed on billions of devices, on platforms like Android, iOS, Unity and Web. Our products are some of the most visible and customer-facing of all teams in the company. Under the hood, E2 owns all of the backend services capable of sending tens of millions of messages in minutes. We also own core pieces of the front end dashboard product, where customers compose their Leanplum campaigns. Our SDKs are written in Objective C, Swift, Java and JavaScript. Our highly scalable backends are writing in Java.


About You



  • 3-4 plus years of experience in software product management, and 5+ years experience in software industry (PM, engineering, project management, etc.)
  • Experience working with a software engineering team from concept to launch.
  • Experience with B2B enterprise products involving complex workflows and different user personas.
  • Computer Science degree or Software Engineering experience strongly preferred.
  • Strong technical aptitude.
  • Excellent interpersonal skills.
  • Passionate about serving the needs of both the customer and the customer’s customers. You work tirelessly to understand the customer and the challenges of getting their job done. Then you synthesize those learnings into great product solutions.
  • Focus on building and delivering continuous value, not one-off features. Experience defining KPIs, establishing benchmarks, and exceeding results.
  • Combination of entrepreneurial and big company experience a plus. Experience at companies in the mobile ecosystem also a plus.
  • Endless drive to learn, grow and adapt.

Benefits

  • Competitive Salaries
  • Health, vision, and dental insurance
  • Flexible vacation
  • Peer bonuses
  • Delicious and healthy lunches
  • TGIF happy hours
  • Ping pong, darts, and foosball
  • Puppies galore